Privacy Policy

At Cinch Solutions, we value your privacy and are committed to protecting it. We only collect personal information for specific, clearly defined purposes.

✓ Your recordings stay on your device. We never access them.

1Data We Collect

We collect limited user information strictly for internal use. Your data is securely stored and is never shared with third parties.

📧 Email Address

Used to deliver digital products you purchase, generate your license key, and enable technical support. Your email is kept confidential and protected.

💳 Payment Information

All transactions are securely processed by trusted payment processors. Cinch Solutions does not store your payment details.

🍪 Cookies & IP Address

Our website uses cookies to improve user experience (you may disable them). We log IP addresses to identify legitimate purchases and prevent abuse.

2What We DON'T Collect

  • Your audio recordings
  • Personal files or documents
  • Browsing history
  • Personally identifiable information beyond license details

Important: Your recordings are stored locally only on your device. We never access, upload, or transmit your audio files.

3Data Storage & Security

  • License data stored on secure servers
  • Audio recordings stored locally only on your device
  • We never access or upload your recordings
  • Payment processing handled by trusted third parties

Third-Party Services

  • Music Recognition: Powered by ACRCloud API (subject to their terms)
  • Metadata Enrichment: Uses MusicBrainz database
  • Payment Processing: Via authorized processors (PayPal, etc.)

4Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of non-essential communications

Contact us to exercise these rights.

5Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices. We encourage you to check this page occasionally to stay informed.

Material changes will be announced via:

  • Email to registered users
  • Notice on our website
  • In-app notification

Privacy Questions?

If you have any questions about our privacy practices, please contact us.

Contact Support