Terms of Service

By using Cinch Audio Recorder Ultimate, you agree to these terms. Please read them carefully.

Last Updated: November 22, 2025

1License & Usage

✓ What You Can Do

  • Install on one device per license
  • Use all features included in your license
  • Receive free updates for v1.x versions
  • Keep your license perpetual (no subscription)

✗ What You Cannot Do

  • Share your license key with others
  • Install on multiple devices with one license
  • Reverse engineer or modify the Software
  • Use for illegal purposes
  • Remove copyright notices

Free Trial: Try before you buy with 9 free recordings. No credit card required.

2Activation & License

Your license requires:

  • Internet connection for initial activation
  • Periodic validation (configurable grace period: 72 hours offline)
  • License tied to hardware fingerprint

Significant hardware changes may require reactivation. Contact support for assistance.

3Your Data & Privacy

What We Collect

  • License validation data (email, license key, machine ID)
  • Anonymous usage statistics (feature usage, errors)
  • Trial tracking (number of recordings)

What We DON'T Collect

  • Your audio recordings
  • Personal files or documents
  • Browsing history

Your recordings are stored locally only. We never access or upload your audio files.

4Payments & Refunds

  • One-time payment for perpetual license
  • No hidden fees or subscriptions
  • 30-day money-back guarantee
  • Payments processed securely via PayPal/authorized processors

See our Refund Policy for details.

5Updates & Support

Free Updates

  • Minor updates (v1.x) included free
  • Major versions (v2.0+) may require separate purchase
  • Update notifications via software or email

Technical Support

  • Email: support via Support Page
  • Response time: typically 24-48 hours
  • Languages: English, Chinese

6Warranty & Liability

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY.

  • No warranty of merchantability or fitness for purpose
  • No guarantee of uninterrupted or error-free operation
  • Recognition accuracy depends on audio quality

Our liability is limited to the license fee you paid.

Questions?

If you have any questions about these terms, please contact us.

Contact Support